Chatbot Market Size 2021 Global Industry Key Strategies, Historical Analysis, Segmentation, Application, Technology, Trends and Opportunities Forecasts to 2030

Global Chatbot market is valued approximately USD 2.01 billion in 2018 and is anticipated to grow with a growth rate of more than 29.5% over the forecast period 2019-2026. The Chatbots is a computer program that replicate human conversation through voice commands or text chats or both. It is an artificial intelligence feature that can be ingrained and are used through any major messaging application. Advancement in technology along with growth in customer demand for self-service and 24*7 customer assistance at a lower operational cost are the factors driving the growth of market over the forecast years. Whereas, incompetence to recognize customer intent and respond effectively are the factors hampering the growth of market over the forecast years. However, rise in use of Chatbots among major industries and increasing focus on customer engagement through various channels is a lucrative opportunity for the growth of market over the forecast year.

Request To Download Sample of This Strategic Report: https://www.kennethresearch.com/sample-request-10210483

In the statistics by Eurostat, the total value of the ICT sector including manufacturing and services of ICT in Europe, was estimated to be more than EUR 475 billion in the year 2017. Out of these, the ICT services sector accounted for the largest share. Moreover, the ICT services sector is predicted to be ten times larger than that of ICT manufacturing. On the other hand, the ICT services consist of computer programming, consultancy and related activities, along with telecommunication activities, out of which the former held about 49.1% share while the latter held around 30.3% share in the year 2017. These factors are estimated to impact positively towards the growth of the market in the next few years. According to the statistics by GSMA Intelligence, total cellular connections worldwide as of May 2020 was recorded to 10,18 billion.

As per the Eurostat, the total value of the ICT sector in Europe, including the ICT manufacturing and ICT services, was estimated to be more than EUR 475 billion in 2017. In this sector, the ICT services account for the major share as it is predicted to be ten times larger than the share held by ICT manufacturing. ICT services consist of computer programming, consultancy and related activities which held about 49.1% share while the telecommunications activities held around 30.3% share in the segment in 2017. These factors are estimated to impact the market growth in a positive manner in the next few years.

The regional analysis of global Chatbot market is considered for the key regions such as Asia Pacific, North America, Europe, Latin America and Rest of the World. North America accounts for the largest share in the global chatbot market due to the immense adoption of chatbot in the region. Whereas, Asia pacific is the fastest growing region in the global chatbot market due to the various investment by startups in the chatbots & machine learning and rapid expanding information and communications technology infrastructure in the leading economies such as India and China.

Request To Download Sample of This Strategic Report: https://www.kennethresearch.com/sample-request-10210483

Market player included in this report are:
IBM
Nuance Communications
Google
AWS
Artificial solutions
Chatfuel
Botsify
Yellow Messenger
Conversica
Kevit

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Component:
Solutions
Services

By Technology:
Machine Learning and Deep Learning
Natural Language Processing
Automated Speech Recognition

By Deployment Type:
On- premises
Cloud

By usage:
Websites
Contact centers
Others

By Organization Size:
Large Enterprise
Small and Medium-sized Enterprise

By Application:
Customer support
Personal assistant
Others

By Vertical:
Banking, Financial and Insurance
Retail and Ecommerce
Healthcare
Others

By Regions:
North America
U.S.
Canada
Europe
UK
Germany
Asia Pacific
China
India
Japan
Latin America
Brazil
Mexico
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2016, 2017
Base year – 2018
Forecast period – 2019 to 2026

Target Audience of the Global Chatbot Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors

Request To Download Sample of This Strategic Report: https://www.kennethresearch.com/sample-request-10210483

Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2017-2026 (USD Billion)
1.2.1. Chatbot Market, by Region, 2017-2026 (USD Billion)
1.2.2. Chatbot Market, by Component, 2017-2026 (USD Billion)
1.2.3. Chatbot Market, by Technology, 2017-2026 (USD Billion)
1.2.4. Chatbot Market, by Deployment Type, 2017-2026 (USD Billion)
1.2.5. Chatbot Market, by Usage, 2017-2026 (USD Billion)
1.2.6. Chatbot Market, by Organization Size, 2017-2026 (USD Billion)
1.2.7. Chatbot Market, by Application, 2017-2026 (USD Billion)
1.2.8. Chatbot Market, by Vertical, 2017-2026 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Chatbot Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Chatbot Market Dynamics
3.1. Chatbot Market Impact Analysis (2018-2026)
3.1.1. Market Drivers
3.1.2. Market Challenges
3.1.3. Market Opportunities
Chapter 4. Global Chatbot Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model (2016-2026)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
Chapter 5. Global Chatbot Market, by Component
5.1. Market Snapshot
5.2. Global Chatbot Market by Component, Performance – Potential Analysis
5.3. Global Chatbot Market Estimates & Forecasts by Component 2016-2026 (USD Billion)
5.4. Chatbot Market, Sub Segment Analysis
5.4.1. Solutions
5.4.2. Services
Chapter 6. Global Chatbot Market, by Technology
6.1. Market Snapshot

 About Kenneth Research:
Kenneth Research is a reselling agency which focuses on multi-client market research database. The primary goal of the agency is to help industry professionals including various individuals and organizations gain an extra edge of competitiveness and help them identify the market trends and scope. The quality reports provided by the agency aims to make decision making easier for industry professionals and take firm decisions which helps them to form strategies after complete assessment of the market. Some of the industries under focus include healthcare & pharmaceuticals, ICT & Telecom, automotive and transportation, energy and power, chemicals, FMCG, food and beverages, aerospace and defense and others. Kenneth Research also focuses on strategic business consultancy services and offers a single platform for the best industry market research reports.

Contact Us
Kenneth Research
Email: Sales@kennethresearch.com
Phone: +1 313 462 0609

Steven is working as a news editor with America News Hour. He started his career as a freelance news writer in 2012 and has helped people in all aspects of online marketing through the expert industry coverage. In addition to writing content as a freelancer, he is also an expert in business, lifestyle, politics, sports and tech & science news. His articles are now featured on the overwhelming news website and channels such as MarketWatch, Routers etc.

Leave a Reply