Device as a service (DaaS) is an emerging service model developed by HP Inc. It is defined as management of hardware devices such as personal computers (PCs), laptops, desktops, tablets or mobile phones, as well as the software that are required for various operations in an enterprise. A DaaS provider offers services under a single contract to a customer for a monthly subscription fee. It is gaining popularity among enterprises to minimize the IT expenses, particularly for IT hardware infrastructure.
Enterprises across industries are engaged in an array of work processes such as managing inventories; they are in constant need to work on a secure IT environment. To remedy this, enterprises are outsourcing IT solutions such as device procurement and lifecycle management from their vendor partners and IT solutions providers. This trend is popularly known as device as a service (DaaS) which is adopted by the enterprises to reduce their IT load. The adoption of DaaS solution is at a burgeoning stage and large IT firms such as HP Inc.
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and Microsoft have embraced the trend significantly. Moreover, the market is driven by the increasing need to lower the capital expenditure (capex) and operational expenditure (opex) by enterprises along with significant adoption of contract-based services and solutions by SMEs. Furthermore, the increasing adoption of IoT is expected to be a better prospect for the DaaS market during the forecast period. However, the increasing adoption of BYOD and CYOD policies among SMEs, and lack of technical expertise, and increasing security concerns are expected to influence the growth of the DaaS market during the assessment period.
The global DaaS market is expected to reach USD 66,129.9 billion by 2023 growing at a 54.7% CAGR over the forecast period 2018–2024
Some of the key players of device as a service market are HP Development Company, L.P (US), Microsoft Corporation (US), Dell Inc. (US), Amazon Web Services, Inc. (US), Lenovo (China), Citrix Systems (US), Plantronics, Inc. (US), CompuCom Systems, Inc. (US), Capgemini (France), SHI International Corporation (US).
The global DaaS market has been segmented on the basis of component, deployment mode, organization size, and vertical.
Based on component, the device as a service market has been sub-segmented into hardware, software, and services. The hardware segment of the DaaS market has been categorized into desktops, laptops, printers, and others. Furthermore, on the basis of service, the global DaaS market has been segmented into professional services and managed services. On the basis of deployment mode, the global device as a service market has been segmented into cloud and on-premise. On the basis of organization size, the market has been segmented into large enterprise and small- and medium-sized enterprise. On the basis of industry vertical, the device as a service market has been segmented into BFSI, healthcare, IT & telecom, retail, manufacturing, education, government, and others.
Geographically, the device as a service market has been segmented into four different regions namely North America, Asia-Pacific, Europe, and the rest of the World.
North America was dominating the device as a service market in 2018. Also, the US is the leading country and is projected to gain the largest market share in the device as a service market. The market growth is attributed to the presence of industry giants such as HP Development Company, L.P, Microsoft Corporation, Dell Inc., and early adopters of the technology. Furthermore, Asia-Pacific is expected to witness the fastest growth which is attributed to the presence of active players in China, Japan, South Korea, India, and Hong Kong. The companies in Asia-Pacific are Lenovo (Hong Kong), SAMSUNG (South Korea), ZTE Corporation (China), Fujitsu (Japan), and others. Other key industry players of this market are expanding their services to the Asia-Pacific market by collaborating with channel partners and resellers. China is expected to be a leading region in the market during the forecast period. China, Japan, and other emerging countries are adopting advanced technologies and are preparing for the complications in changing process and procedures for DaaS.
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• The global DaaS market is expected to reach USD 66,129.9 million by 2023
• By component, the services segment is expected to grow at a significant rate of CAGR during the forecast period. Under the hardware segment of DaaS market, the desktop segment accounted for the largest market share of 58.5% in 2017, with a market value of USD 1,944.4 million.
• By deployment mode, the cloud segment is expected to account for the larger market share and is presumed to remain the same over the next few years.
• By organization size, small- and medium-sized enterprises are expected to account for the largest market share during the assessment period. However, the large enterprises segment is projected to exhibit a CAGR of 51.9%.
• Geographically, North America region held the largest market share of 50.1% in 2017, whereas Asia-Pacific is likely to be the fastest growing region in the DaaS market.
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